Technical Business Systems Analyst

Job Summary

Collaborating with cross-functional teams, the full-time remote Technical Business Systems Analyst will connect business needs and customer experience with technology solutions by translating complex requirements into clear specifications for development and testing.

Key responsibilities

• Represent customer and product intent during discovery and delivery by identifying needs and desired outcomes through research and stakeholder input
• Elicit, analyze, document, and manage business and functional requirements, including user stories, acceptance criteria, and process flows
• Create and support test scenarios, maintain requirements traceability, and validate that delivered functionality meets specifications and intended outcomes

Required qualifications

• Bachelor's degree or equivalent experience with 3+ years in business analysis, systems analysis, or product analysis related to digital products
• Working knowledge of Agile software delivery, backlog refinement, and functional/integration testing
• Experience in translating business needs into detailed artifacts, including functional requirements and test scenarios
• Demonstrated ability to partner with product owners, UX designers, developers, and business stakeholders throughout the project lifecycle
• Familiarity with content management systems or digital experience platforms and analyzing system behavior and integrations