Technical Communications Specialist
Job Summary
Working remotely, the full-time Technical Communications Specialist will manage the translation of finalized Independent Dispute and Resolution (IDR) system requirements into clear communications, ensuring alignment with release schedules and compliance with accessibility standards.
Key responsibilities
- Draft and update announcements, notices, and system-generated emails based on inputs from upstream teams and CMS review cycles
- Prepare content change notices for CMS.gov aligned with release timelines and approved system behavior
- Coordinate with cross-functional teams to ensure communication sequences match system deployment timelines
Required qualifications
- Bachelor's degree and 5+ years of professional writing or technical communications experience in federal or regulated programs
- Demonstrated ability to translate complex policy and technical requirements into user-centered communications
- Experience with Section 508 compliance and validating documents and web content
- Advanced proficiency in Microsoft Word, PowerPoint, and Excel, including accessibility tools
- Ability to manage multi-stakeholder feedback cycles and ensure traceability across communication artifacts
Complete Job Description
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