Technical Consultant
Job Summary
To support the Cayenta Managed Services team, the full-time remote Technical Consultant will manage and maintain technical environments for customers' ERP and Customer Information Systems, focusing on system and database administration, troubleshooting, and monitoring while also expanding into cloud operations.
Key responsibilities
- Manage multiple Cayenta ERP and Customer Information System environments, ensuring reliability and security
- Perform SQL Server database administration and system administration for customer application environments
- Troubleshoot technical issues and coordinate resolutions across teams while maintaining accurate updates in ticketing systems
Required qualifications
- 3+ years of experience in technical support, system administration, or related technical roles
- Strong working knowledge of Microsoft SQL Server and system administration in Windows and/or Linux environments
- Familiarity with Microsoft Azure and cloud infrastructure concepts
- Demonstrated ability to independently investigate and resolve technical problems
- Experience with ticketing systems like Jira or TeamSupport
Complete Job Description
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