Technical Content Manager
Job Summary
Building the technical content function from the ground up, the full-time Technical Content Manager will create client-facing documentation, manage communications, and develop AI tools to enhance client understanding of new technologies in a remote setting.
Key responsibilities
- Transform product roadmaps and release notes into comprehensive client-facing and internal documentation
- Lead the management of client communications, including newsletters and knowledge base content
- Develop and manage AI tools to optimize client engagement and internal processes
Required qualifications
- 3+ years of technical writing or business-to-business writing experience
- 5+ years of professional experience in a relevant field
- Strong command of AI and ability to build complex workflows
- Proficient in simplifying complex product and technical concepts
- Healthcare experience preferred but not required
Complete Job Description
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