Technical Content Strategist

Job Summary

Driving the overall content strategy for UnitedHealth Group's internal IT knowledge platform, the full-time Technical Content Strategist will develop enterprise-wide content strategies, lead taxonomy and information architecture, and collaborate with engineering and product management teams while enjoying the flexibility to telecommute from anywhere within the U.S.

Key responsibilities:

• Develops and defines enterprise-wide content strategy for technical documentation
• Leads taxonomy, information architecture, and metadata standards
• Partners with engineering and product management to set documentation priorities

Required qualifications:

• 10+ years of experience in technical content development, content strategy, or information architecture
• 5+ years of experience in leading content strategy for large-scale documentation or knowledge platforms
• 5+ years of experience in collaborating with engineering, product management, UX, and executive stakeholders
• 3+ years of experience in designing or governing enterprise scale taxonomy and content governance frameworks
• 3+ years of experience with structured authoring methodologies such as DITA or Markdown