Technical Customer Success Manager
Job Summary
Working remotely within the US, the full-time Technical Customer Success Manager will engage with top Mid-Market customers to ensure they effectively adopt the IoT platform, drive business transformation, and resolve technical issues while collaborating across various internal teams.
Key responsibilities
- Drive customer engagement to enhance the safety, efficiency, and sustainability of operations using the IoT platform
- Lead strategic consultations to understand customer needs and recommend tailored workflow transformations
- Influence product roadmaps and conduct workshops to maximize customer value from Samsara products
Required qualifications
- 3 - 5+ years of experience in a technical customer success, account management, or related role, preferably in Enterprise SaaS
- Experience supporting or working with technical products
- Proven track record of effective communication with diverse stakeholders, including executives and technical teams
- Bachelor's degree from a 4-year institution
- Solutions-oriented mindset with strong problem-solving skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,222 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
