Technical Customer Success Manager
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
As a full-time remote Technical Customer Success Manager, the successful candidate will oversee the onboarding of new accounts, provide technical guidance to clients, and nurture customer relationships to drive adoption and growth.
Key responsibilities:
- Oversee the onboarding of new accounts and ensure a successful conclusion
- Act as a trusted advisor by understanding customer needs and aligning them with Cloudinary's solutions
- Provide technical guidance to developers and product managers on best practices for using the image and video platform
Required qualifications:
- 3+ years of experience as a Customer Success Manager in a SaaS company
- 2+ years of technical background in a web/mobile environment, preferably with hands-on coding experience
- Proven track record of retaining and growing multiple client relationships
- Strong individual contributor with a results-driven mindset
- Ability to collaborate effectively with internal teams and multi-task in a fast-paced environment
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,548 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
