Technical Enablement Manager
Job Summary
Owning the technical onboarding and enablement for Sales Engineers, the full-time remote Technical Enablement Manager will develop training programs, manage technical content, and ensure readiness for customer-facing roles in a fast-paced environment.
Key responsibilities:
- Lead technical onboarding and certification for new Sales Engineers, Technical Account Managers, and Customer Success Managers
- Maintain and enhance the Customer Engineering technical knowledge base, including deployment and troubleshooting guides
- Collaborate with engineering teams to ensure field readiness for new features and conduct regular technical sessions
Required qualifications:
- 6+ years in a technical customer-facing or technical enablement role
- Experience running demos, POCs, and deployments, with the ability to explain products at various technical levels
- Proven track record of creating effective training materials such as labs, demos, and certifications
- Familiarity with AI tools for content creation and management
- Working knowledge of software development practices, including package managers, CI/CD, and source control
Complete Job Description
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