Technical Moderator
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Job Summary
Serving as a vital link between Early Access player communities and development teams, the part-time Technical Moderator will monitor Steam Community and Discord feedback channels, triage player-reported issues, and communicate updates while working remotely on a contract basis.
Key responsibilities
- Monitor and moderate player suggestions in the Steam Community and Discord server to foster a feedback-friendly environment
- Gather, triage, and categorize player feedback, ensuring actionable issues are clearly communicated to the development team
- Log and track reproducible bugs in a Kanban board, delivering consolidated feedback reports and drafting patch notes for updates
Required qualifications
- Prior experience in a community, QA, or production-adjacent role on an Early Access title
- Familiarity with game development pipelines and effective feedback mechanisms for developers
- Experience using Kanban boards, preferably Jira, for bug tracking and project coordination
- Fluency with Steam Community and Discord server tools, including community moderation experience
- Strong written communication skills for drafting bug reports and player-facing updates
Complete Job Description
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