Technical Platform Owner
Job Summary
Leading the global Customer Experience Management (CxM) commercial platform for Professional Relations & Operations, the full-time Technical Platform Owner will define product strategy, manage cross-functional delivery, and ensure compliance while working remotely.
Key responsibilities
- Define and communicate the global PR&O product vision, strategy, and roadmap, ensuring alignment with broader MedTech CxM initiatives
- Lead end-to-end product delivery, managing dependencies across teams and ensuring that releases meet defined business outcomes and quality standards
- Own the PR&O platform budget and resource plan, managing strategic suppliers and aligning funding with broader CxM portfolio goals
Required qualifications
- Bachelor's degree or equivalent experience in information technology, computer science, business, engineering, or a related field
- 10 or more years of experience in product management, platform management, or technology delivery
- Demonstrated product leadership for a global professional-relations or customer-engagement platform
- Experience managing multi-million-dollar budgets and strategic suppliers
- Working knowledge of Microsoft Dynamics 365 and Azure, with experience in agile product delivery
Complete Job Description
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