Technical Product Owner

Job Summary

Acting as the primary technical product owner for critical business systems, the full-time Technical Product Owner will drive the development and enhancement of Service Now and its integrations with Salesforce, Site Tracker, and Oracle, while collaborating with stakeholders to translate business needs into actionable user stories.

Key responsibilities:

• Maximize the value delivered by development teams through effective product ownership of assigned systems
• Gather requirements from stakeholders and translate them into well-defined user stories and acceptance criteria
• Manage the product backlog and participate in sprint planning and execution to ensure alignment with business strategy

Required qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent work experience
• A minimum of five years of experience as a Technical Product Owner, Business Analyst, or Software Engineer focused on enterprise software systems
• Experience with Service Now software or similar telecom management systems is highly desirable
• Solid understanding of Agile software development methodologies, including Scrum and Kanban
• Proficiency in translating complex business requirements into user stories, with experience using Jira