Technical Program Manager

Job Summary

To support critical business operations in a large-scale professional services environment, the remote contract Technical Program Manager (I) will manage and optimize business processes, drive system enhancements, and coordinate cross-functional initiatives while improving operational efficiency across enterprise platforms.

Key Responsibilities

• Manage and optimize end-to-end business processes and supporting systems
• Gather, document, and prioritize business requirements for system enhancements and process improvements
• Coordinate feature requests, defect resolution, and enhancement initiatives from intake through implementation

Required Qualifications

• 7+ years of experience as a Technical Program Manager, Business Systems Analyst, or similar role
• Proven ability to independently manage complex, cross-functional initiatives
• Experience supporting professional services, consulting, or service-based business operations
• Strong expertise in business process analysis, workflow optimization, and program execution
• Experience managing requirements, system enhancements, and operational improvement initiatives