Technical Services Advisor
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Job Summary
To support clients in achieving their technical goals, the full-time Technical Services Advisor will provide consulting and implementation services for Solumina, resolve technical issues, and maintain strong client relationships while working remotely in Puerto Rico.
Key responsibilities
- Partner with clients to understand technical needs and support Solumina implementations through configuration and system integrations
- Serve as a trusted advisor, delivering training and ongoing support to enhance client usage of Solumina
- Coordinate project tasks and maintain technical documentation to support customer requirements
Required qualifications
- Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience
- 2-5 years of experience in software development, technical consulting, or IT services
- Proficiency in programming languages such as Java, JavaScript, and familiarity with REST APIs and microservices
- Experience with databases including Oracle and SQL Server, as well as knowledge of XML, JSON, and JEE technologies
- U.S. citizenship required to support ITAR clients
Complete Job Description
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