Technical Services Manager
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Job Summary
To support a growing Professional Services team, the full-time Technical Services Manager will oversee specialized integration consultants and technical solution consultants, ensuring high-quality technical consulting and seamless integrations for complex HR tech stacks in a remote environment.
Key responsibilities
- Building and scaling a high-performing team to manage complex integrations and maintain quality standards
- Establishing operational infrastructure for technical services, including project prioritization and repeatable delivery processes
- Acting as a senior escalation point for technical challenges, guiding the team in troubleshooting and scoping solutions
Required qualifications
- 8+ years of experience in technical consulting or integration services, with at least 3+ years in a management role
- Strong knowledge of enterprise integrations, including Workday architecture and APIs
- Proven success in managing high-volume portfolios for mid-to-large tier enterprise organizations
- Experience in building teams and anticipating future technical needs
Complete Job Description
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