Technical Services Specialist
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Job Summary
Leading technical projects and client partnerships, the full-time remote Technical Services Specialist will support clients through advanced integrations, data solutions, and cross-system automation while mentoring team members and contributing to process improvements.
Key responsibilities
- Manage integration and data projects from scoping to delivery, ensuring timely and high-quality outcomes
- Implement and maintain data imports, exports, and system integrations, providing actionable guidance to clients
- Mentor Technical Services Specialist I team members and contribute to continuous improvement initiatives
Required qualifications
- Minimum 2+ years of experience in implementing integration or data solutions for a SaaS platform
- Demonstrated success in a client-facing technical role with a focus on clear communication and expectation-setting
- Strong understanding of data models, validation, transformation, and system-to-system integration concepts
- Ability to analyze complex business requirements and translate them into technical recommendations
- Familiarity with AI tools and agents
Complete Job Description
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