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Technical Success Manager

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Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Nov 12, 2026
This job expires in: 30 days

Job Summary

To support customer success in Saudi Arabia, the full-time remote Technical Success Manager will manage customer relationships post-sale, ensuring successful adoption and measurable value from Black Duck's application security solutions while leveraging technical expertise and relationship management skills.

Key responsibilities
  • Serve as the primary technical contact for a portfolio of customers, guiding them from onboarding to ongoing growth
  • Drive adoption of Black Duck's solutions by delivering technical enablement and integrating application security into customer workflows
  • Lead regular business reviews to demonstrate progress and identify opportunities for expanded use of Black Duck products
Required qualifications
  • Strong hands-on experience in Application Security, DevSecOps, or the software development lifecycle
  • Practical experience with application security technologies such as SAST, DAST, and SCA
  • Experience with development environments, CI/CD pipelines, and modern DevOps tooling
  • Proven ability to communicate technical concepts to both technical teams and senior business stakeholders
  • Strong relationship-management skills with a proactive, ownership-driven approach

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