Technical Success Manager
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Job Summary
To support customer success in Saudi Arabia, the full-time remote Technical Success Manager will manage customer relationships post-sale, ensuring successful adoption and measurable value from Black Duck's application security solutions while leveraging technical expertise and relationship management skills.
Key responsibilities
- Serve as the primary technical contact for a portfolio of customers, guiding them from onboarding to ongoing growth
- Drive adoption of Black Duck's solutions by delivering technical enablement and integrating application security into customer workflows
- Lead regular business reviews to demonstrate progress and identify opportunities for expanded use of Black Duck products
Required qualifications
- Strong hands-on experience in Application Security, DevSecOps, or the software development lifecycle
- Practical experience with application security technologies such as SAST, DAST, and SCA
- Experience with development environments, CI/CD pipelines, and modern DevOps tooling
- Proven ability to communicate technical concepts to both technical teams and senior business stakeholders
- Strong relationship-management skills with a proactive, ownership-driven approach
Complete Job Description
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