Technical Support Engineer
Job Summary
Providing expert support for healthcare IT systems, the full-time remote Technical Support Engineer will serve as the primary PACS technical support resource, troubleshooting issues, coordinating projects, and collaborating with cross-functional teams to enhance service quality.
Key responsibilities
- Serve as the primary technical support resource for PACS and healthcare IT systems, addressing escalated technical issues
- Respond to customer inquiries and manage support queues, ensuring timely and professional communication
- Collaborate with internal teams to resolve complex issues and contribute to continuous improvement initiatives
Required qualifications
- Bachelor's degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience
- Minimum of 5 years of experience in IT support roles, including 3 years in a healthcare or radiology-focused technical support position
- Strong knowledge of Windows and Linux operating systems, as well as experience with MSSQL database management
- Proven experience troubleshooting complex software applications and healthcare technology solutions
- Familiarity with public cloud environments and cloud-based integrations
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,975 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
