Technical Support Representative
Job Summary
Monitoring and troubleshooting enterprise batch processing workloads, the full-time Technical Support Representative for IBM z/OS Mainframe will ensure the stability and performance of critical banking applications while working remotely within the United States.
Key responsibilities
- Monitor and support enterprise batch processing workloads in an IBM z/OS environment
- Manage incident resolution, job flow analysis, and batch recovery activities
- Ensure the reliability and performance of banking and payment processing applications
Required qualifications
- Hands-on experience with IBM z/OS mainframe systems
- Strong analytical skills and problem-solving abilities
- Experience in workload scheduling and incident management
- Ability to support mission-critical operations in a fast-paced environment
- Relevant technical certifications or training in mainframe technologies preferred
Complete Job Description
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