Technical Support Representative
Location: Remote
Compensation: Salary
Reviewed: Tue, Oct 06, 2026
This job expires in: 30 days
Job Summary
Providing technical support to internal teams, the hybrid Tech Support Representative I will diagnose, troubleshoot, and repair complex electro/mechanical equipment and software while responding to customer inquiries via phone and email.
Key responsibilities
- Diagnose and troubleshoot issues with flow measurement equipment and software for internal engineering and product support teams
- Communicate with customers to verify specifications and address inquiries regarding product applications and service issues
- Conduct emergency repairs and maintain customer goodwill during installation periods
Required qualifications
- AA degree or higher preferred
- Professional or educational background in Electrical or Mechanical fields required
- Minimum of 3 years work-related experience
- Proficiency with PC and Microsoft Office Suite required
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