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Technical Support Representative

Location: Remote
Compensation: Salary
Reviewed: Tue, Oct 06, 2026
This job expires in: 30 days

Job Summary

Providing technical support to internal teams, the hybrid Tech Support Representative I will diagnose, troubleshoot, and repair complex electro/mechanical equipment and software while responding to customer inquiries via phone and email.

Key responsibilities
  • Diagnose and troubleshoot issues with flow measurement equipment and software for internal engineering and product support teams
  • Communicate with customers to verify specifications and address inquiries regarding product applications and service issues
  • Conduct emergency repairs and maintain customer goodwill during installation periods
Required qualifications
  • AA degree or higher preferred
  • Professional or educational background in Electrical or Mechanical fields required
  • Minimum of 3 years work-related experience
  • Proficiency with PC and Microsoft Office Suite required

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