Technical Support Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing timely and accurate technical assistance, the full-time Technical Support Specialist will remotely support customers with computer hardware, software, and networking issues while ensuring exceptional customer experiences.
Key responsibilities:
- Respond to user inquiries, troubleshoot issues, and guide users on resolving problems
- Take ownership of customer phone calls, emails, and other support requests in a courteous manner
- Diagnose technical issues, implement solutions, and maintain records of support interactions
Required qualifications:
- High School Diploma or equivalent certificate
- Two (2) years of technical support and customer-facing experience
- Proficient troubleshooting experience in Linux and Windows environments
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 36,729 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
