Technical Support Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing technical guidance and support, the full-time Technical Support Specialist will assist clients with computer technology issues in dental offices, utilizing troubleshooting skills to resolve problems independently and escalating as necessary.
Key responsibilities
- Diagnose and resolve technical issues for clients, ensuring minimal disruption to their operations
- Document customer interactions and solutions in the CRM system, maintaining thorough records
- Perform proactive outreach and provide input for product usability and supportability enhancements
Required qualifications
- High School Diploma or equivalent certificate; college degree preferred
- 0-1 year of experience in a technical service-related field; one year preferred
- Working knowledge of Microsoft Operating Systems and applications
- Aptitude for logic and problem analysis
- Ability to work independently and manage competing priorities in a fast-paced environment
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,548 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
