Technical Support Trainer

Job Summary

Delivering comprehensive training both in-person and remotely, the full-time Technical Support Trainer will create and implement training materials for internal Field Service Engineers and external Customer Operators, while utilizing a Learning Management System to track course completion and attendance.

Key responsibilities:

• Plan and schedule training deliveries for both internal and external personnel
• Develop and deliver training materials, including converting existing content into Computer Based Training
• Collaborate with teams to create Learning Objectives and verify the accuracy of training procedures

Required qualifications:

• Bachelor's Degree or technical university degree with 2 years of experience in Technical Support or Field Service
• Technical background in the semiconductor or technical manufacturing field
• Demonstrated ability to create and deliver training presentations
• Proficiency in software tools such as Adobe Acrobat, MS Word, PowerPoint, and Excel
• Experience in gathering and presenting information tailored to specific audiences