Technical Support Trainer
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Job Summary
Delivering comprehensive training programs, the full-time Senior Technical Support Trainer will conduct in-person and remote training sessions for both internal and external personnel, develop training materials, and utilize a Learning Management System for scheduling and tracking attendance.
Key responsibilities:
- Plan and schedule training deliveries for customer and internal personnel
- Create and convert training materials into Computer Based Training for a Learning Management System
- Collaborate with teams to establish Learning Objectives and verify procedure accuracy
Required qualifications:
- Bachelor's Degree or equivalent technical degree with 2 years of experience in Technical Support or Field Service
- Technical background in the semiconductor or technical manufacturing field
- Demonstrated ability to create and deliver training presentations
- Proficiency in Adobe Acrobat, MS Word, PowerPoint, and Excel
- Experience in developing training packages and materials for complex systems
Complete Job Description
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