Technical Writer
Job Summary
To support federal healthcare clients, the full-time Technical Writer will develop and maintain user guides, technical documentation, and support materials for digital applications while working remotely with developers and subject matter experts.
Key responsibilities
- Write and maintain user guides, SOPs, FAQs, and technical reference materials
- Document system workflows and application processes in clear language for diverse audiences
- Update documentation as features and processes change, ensuring compliance with accessibility standards
Required qualifications
- Bachelor's degree in Technical Communication, English, Communications, Information Technology, Computer Science, or a related field
- At least 4 years of experience writing technical documentation for software applications
- Experience documenting system workflows, procedures, and software changes
- Knowledge of plain-language writing and Section 508/WCAG accessibility requirements
- Strong writing, editing, organizational, and collaboration skills
Complete Job Description
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