Technology Sales Specialist

Job Summary

Fluent in both Japanese and Mandarin, the remote Technology Sales Specialist will manage a portfolio of technology support service contracts, drive renewals, identify new business opportunities, and help education and nonprofit customers maximize their technology investments.

Key responsibilities

• Manage customer accounts, overseeing the sales process for service renewals and new contract opportunities
• Drive on-time renewals and improve renewal rates while recapturing lost or at-risk business
• Engage with customers to understand their needs, negotiate contract terms, and communicate the value of technology support services

Required qualifications

• Bachelor's degree in Business Administration, Computer Science, Information Technology, Marketing, or a related field
• At least 3 years of technology-related sales or account management experience
• Fluency in both Japanese and Mandarin, with strong communication skills in a customer-facing environment
• Demonstrated ability to manage customer accounts independently and drive opportunities through the full sales cycle
• Experience handling customer objections and supporting contract negotiations