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Telecommunications Architect

Location: Remote
Compensation: Salary
Reviewed: Fri, Sep 18, 2026
This job expires in: 30 days

Job Summary

To support a leading radiology practice, the full-time Telecommunications Architect will define and evolve enterprise architecture for collaboration and contact center technologies while working remotely.

Key responsibilities
  • Define and establish architecture standards and reference designs for communication platforms like Cisco Webex and Calabrio
  • Design scalable and secure solutions for omnichannel engagement, IVR, and workforce management
  • Provide technical leadership by guiding architecture reviews and mentoring engineering teams
Required qualifications
  • 10+ years of experience in enterprise telecommunications and unified communications
  • Bachelor's degree in Information Technology, Computer Science, Telecommunications, Engineering, or a related field preferred
  • Advanced expertise with Cisco collaboration technologies, including Webex Contact Center and Webex Calling
  • Experience with workforce engagement platforms such as Calabrio or Genesys Cloud CX
  • Strong understanding of telecommunications security and compliance requirements, including HIPAA and PCI DSS

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