Telecommute Business Processing Outsourcing Customer Experience Technology Consultant

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Feb 03, 2023

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A business process outsourcing firm is searching for a person to fill their position for a Telecommute Business Processing Outsourcing Customer Experience Technology Consultant.

Candidates will be responsible for the following:

Managing all aspects of projects and customer communications
Overseeing and being accountable for the successful completion of all aspects of assigned projects
Performing design, development, and configuration of CCaaS products and platforms

Must meet the following requirements for consideration:

3+ years in development, configuration, or deploying SaaS/Cloud products and platforms
3+ years of relevant professional experience in CX industry
Experience in cloud-based CX platforms
Experience in implementing, maintaining, and supporting voice, IVR, chat, SMS/messaging channels in SaaS platforms
Experience programming experience with implementing API/Web Services
Experience integrating CCaaS products with CRM solutions (like Salesforce, MS Dynamics)

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Job is Expired

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Telecommute Business Processing Outsourcing Customer Experience Technology Consultant

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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