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Telecommute Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: Send Rates or Salary
Staff Reviewed: Thu, Jul 25, 2019
Job Category: Consulting, Information Technology
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

A software company is filling a position for a Telecommute Technical Support Specialist.

Core Responsibilities Include:

  • Reproducing and troubleshooting bugs
  • Providing assistance with questions about configuring the software
  • Investigating software problems

Qualifications for this position include:

  • Good knowledge of protocols
  • Working knowledge with SSL/TLS, X509 certificates and PKI
  • Experience with log management tools and SIEM products
  • Excellent debugging and troubleshooting skills with relevant tooling knowledge
  • Passionate to work with Linux systems while also feeling home on Windows

COMPLETE JOB DESCRIPTION

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