Telecommute Technical Support Specialist
Job Summary
A software company is filling a position for a Telecommute Technical Support Specialist.
Core Responsibilities Include:
- Reproducing and troubleshooting bugs
- Providing assistance with questions about configuring the software
- Investigating software problems
Qualifications for this position include:
- Good knowledge of protocols
- Working knowledge with SSL/TLS, X509 certificates and PKI
- Experience with log management tools and SIEM products
- Excellent debugging and troubleshooting skills with relevant tooling knowledge
- Passionate to work with Linux systems while also feeling home on Windows
COMPLETE JOB DESCRIPTION
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