Telemedicine Care Coordinator
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Job Summary
Working remotely on a full-time basis, the Telemedicine Care Coordinator will manage patient scheduling for virtual visits, provide basic technical support, and ensure seamless communication with hospital staff during overnight shifts from Tuesday to Saturday.
Key responsibilities
- Schedule new and follow-up video appointments by coordinating with hospital staff
- Answer incoming calls and maintain scheduling software with minimal errors
- Provide basic technical support and communicate schedules to on-call clinicians
Required qualifications
- 1-2 years of customer service, reception, or call center experience
- Experience using communication software and EMR systems
- Demonstrated interest in the healthcare field or customer service
- Ability to multitask in a fast-paced environment
- Technical proficiency with healthcare software preferred
Complete Job Description
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