Telephone Operator

Job Summary

To support a growing practice, the part-time Telephone Operator II will efficiently manage incoming calls, relay messages, and respond to urgent patient inquiries while working remotely after an initial training period in Newark.

Key responsibilities

• Courteously answers and connects incoming calls to the appropriate extensions
• Responds to emergency calls and directs them to clinical staff as needed
• Performs operator functions, including triaging calls and maintaining the in-house paging system

Required qualifications

• High school diploma or equivalent required
• Minimum of three years office experience, preferably in a medical setting
• Ability to operate office equipment, including telephones and computers
• Vision correctable to 20/20 and normal hearing range for telephone contacts