Telephonic Case Manager RN

Job Summary

Working remotely full-time, the Telephonic Case Manager RN in Transplant Medicine will manage clinical operations and medical management activities, including assessing, planning, and coordinating care for a diverse member population while providing education and advocacy.

Key responsibilities:

• Make outbound and receive inbound calls to assess members' current health status
• Identify gaps or barriers in treatment plans and provide patient education for self-management
• Coordinate care and make referrals to outside resources to ensure a complete continuum of quality care

Required qualifications:

• Current, unrestricted Compact RN license in the state of residence
• 3+ years of experience in a hospital, acute care, or direct care setting
• Proficiency in Microsoft Office Tools and Systems (Outlook, Word, Excel, Teams)
• Access to high-speed internet (DSL or Cable) and a dedicated work area for privacy