Temporary Clinical Operations Assistant

Job Summary

Supporting the Clinical Operations and Clinical Liaison teams, the Temporary Clinical Operations Administrative Assistant will provide vital administrative and patient support in a remote, part-time or full-time capacity for a temporary assignment lasting 2 to 6 months.

Key responsibilities

• Assist with processing outpatient specialty care and diagnostic imaging referrals, scheduling patient appointments, and connecting patients with necessary resources
• Maintain accurate patient data in the Electronic Medical Record (EMR) system, managing document workflows and preventing duplicates
• Handle incoming non-clinical calls from patients, families, and external healthcare partners, ensuring clear communication across the care team

Required qualifications

• Previous administrative or office experience required; healthcare setting experience or familiarity with EMR is a plus
• Basic knowledge of medical terminology and ability to read patient care notes
• Proficient in navigating electronic medical record systems
• Detail-oriented with strong organizational skills
• Excellent interpersonal and customer service skills