Temporary Clinical Support Specialist

Job Summary

Providing essential administrative and operational support, the full-time Temporary Clinical Support Specialist will assist remote physician advisors by managing appeal letter requests, maintaining EMR access, and scheduling peer-to-peer reviews while working in a remote capacity.

Key responsibilities

• Facilitate the completion of appeal letter requests, including case creation and communication with payers
• Maintain access to client EMRs and prepare necessary documentation for physician advisor case reviews
• Schedule and coordinate peer-to-peer reviews and resolve issues preventing case completions

Required qualifications

• High School degree or GED or equivalent experience
• Two years of general business administration experience in a professional setting
• Proficiency in Microsoft Office Suite, including advanced skills in Outlook, Word, Excel, and PowerPoint
• Ability to work flexible hours, including nights and weekends as needed
• Demonstrated customer-focused approach and a proactive can-do attitude