Tennessee Licensed Account Specialist

Job Summary

To support the billing and follow-up processes remotely, the full-time Tennessee Licensed Account Specialist will coordinate communications between the organization, payers, and patients, while managing claims, payments, and account maintenance.

Key responsibilities:

• Process claims, payments, adjustments, refunds, denials, and unpaid balances while ensuring accurate account maintenance
• Serve as a liaison with insurance companies and third-party payors to resolve patient account inquiries and payer denials
• Analyze financial data to identify and resolve patterns leading to erroneous or no reimbursement

Required qualifications:

• High School Diploma or GED
• Minimum of 4 years of relevant work experience in billing or insurance collections
• Basic knowledge of revenue cycle processes and coding systems (ICD-10-CM/PCS)
• Intermediate data entry skills for accurate transcription of information
• Ability to conduct research and analysis for problem-solving in non-routine situations