Tennessee Licensed Call Specialist

Job Summary

To support the All of Us research program, a Tennessee Licensed Call Specialist will engage in outreach, enrollment, and retention activities, working remotely in a part-time capacity while conducting phone and email communications with prospective participants.

Key responsibilities

• Utilize outreach and engagement methods to drive participant enrollment and retention in the All of Us research program
• Screen patients for eligibility and provide comprehensive information about the research program and ancillary studies
• Administer surveys, record data, and assess the effectiveness of outreach strategies

Required qualifications

• Associate's degree or high school diploma/GED with at least 2 years of relevant work experience
• Intermediate proficiency in Microsoft Office and internet applications
• Knowledge of public health research and participatory research practices
• Bilingual in Spanish and English is preferred
• Experience in Patient Relationship Management is a plus