Tennessee Licensed Client Operations Director

Job Summary

Overseeing operations management for multiple employer worksites, the full-time remote Tennessee Licensed Client Operations Director will manage client relationships, enhance health center performance, and lead strategic initiatives across the Central region.

Key responsibilities

• Serve as the main client contact for strategic integration and expansion opportunities, focusing on client satisfaction and healthcare trends
• Identify and implement processes to improve health center performance and define innovative performance measurement standards
• Provide leadership, coaching, and mentoring to Health Center Leadership staff while managing a portfolio of clients and health centers

Required qualifications

• Bachelor's degree in a related field preferred or equivalent experience
• 10+ years of experience in a business environment or related industry with a focus on managing others
• Experience managing virtual teams and operations in a healthcare environment preferred
• Prior budget and P&L responsibility desired
• Demonstrated experience with medical information management systems and process management