Tennessee Licensed Patient Account Representative

Job Summary

Working in a hybrid capacity in Franklin, TN, the Tennessee Licensed Patient Account Representative will manage patient accounts, ensuring timely reimbursement and efficient collection of outstanding claims while collaborating with insurance companies and internal teams.

Key responsibilities

• Review and follow up on outstanding claims with third-party payors, making necessary corrections and resubmissions
• Manage daily productivity by maintaining an average of 30-40 accounts worked per day and report weekly to the Board of Directors
• Gather and interpret data to initiate time-sensitive actions resulting in payment while maintaining confidentiality of sensitive information

Required qualifications

• High school diploma or equivalent
• Minimum of 5 years of job-related experience preferred
• Experience with Medicare preferred
• Advanced computer skills, particularly in Microsoft Office Suite
• Knowledge of office administration procedures and ability to operate standard office equipment