Territory Patient Admission Coordinator

Job Summary

Working remotely on a full-time basis, the Territory Patient Admission Coordinator will establish and maintain communication with clients, family members, and referral sources while managing the timely acceptance or decline of referrals based on predetermined criteria, all within a weekend schedule from Thursday to Sunday, 8 am to 7 pm CST.

Key responsibilities

• Collaborates with referral sources, sales teams, and local agency operations to collect necessary information for processing quality referrals
• Documents referral-related information and actions in the medical record accurately and in a timely manner using the agency's software solutions
• Ensures timely attention to referrals received from various platforms and conducts follow-up calls to confirm information with clients and caregivers

Required qualifications

• High School diploma or GED
• Minimum of one year experience in home care, hospice, or personal care services
• Prior use of Electronic Medical Records (EMR), preferably HCHB
• Experience dealing with various payors in healthcare, including Medicare, Medicaid, and commercial payers, preferred