Texas Bilingual Customer Care Representative
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Job Summary
Working remotely in Texas, the full-time hourly Texas Bilingual Customer Care Representative will manage inbound calls from members, clients, and facilities, ensuring exceptional service while handling 60-80 calls daily.
Key responsibilities:
- Handle a high volume of inbound calls, providing assistance and information to members and clients
- Maintain accurate records of interactions and ensure timely follow-up on customer inquiries
- Collaborate with team members to enhance service delivery and improve customer satisfaction
Required qualifications:
- Must currently reside in Texas
- 1 year of call center experience
- 6 months of customer service experience
- Proficiency in both English and Spanish
- Basic typing and computer skills with a reliable high-speed internet connection
Complete Job Description
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