Texas Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Texas Bilingual Customer Service Representative will assist members with inquiries related to AAA memberships, provide personalized solutions, and navigate multiple systems while working remotely in a fast-paced environment.
Key responsibilities:
- Answer inbound calls and assist members with questions regarding AAA memberships
- Deliver personalized solutions and recommend valuable products and services
- Engage with members using effective communication and a problem-solving mindset
Required qualifications:
- Prior customer service experience, preferably in a call center environment
- Bilingual fluency in English and Spanish is required
- High school diploma or GED
- Ability to pass a background check and drug screening
- Must reside within the State of Texas
Complete Job Description
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