Texas Licensed Bilingual Customer Service Rep
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Job Summary
Fluent in both English and Spanish, the full-time Texas Licensed Bilingual Customer Service Representative will assist members with inquiries related to AAA memberships, providing proactive solutions and recommendations while working remotely in a fast-paced environment.
Key responsibilities
- Answer inbound calls and assist members with questions regarding AAA memberships
- Deliver personalized solutions and recommend products and services to members
- Engage with members while navigating multiple systems and maintaining a positive attitude
Required qualifications
- Prior customer service experience, preferably in a call center
- Bilingual fluency in English and Spanish is required
- High school diploma or GED
- Ability to pass a background check and drug screening
- Must reside within the State of Texas
Complete Job Description
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