Texas Licensed Care Coordinator
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Job Summary
To support the CNST Region, the full-time Texas Licensed Care Coordinator will provide outstanding customer service by managing and coordinating healthcare services between patients, family members, care providers, and other healthcare institutions in a remote setting, with occasional onsite training or meetings.
Key Responsibilities
- Ensures a positive and exemplary experience for all patients by focusing on satisfaction and resolution
- Responds to customer inquiries via phone, email, and chat in a timely and professional manner
- Documents customer interactions and follows up to ensure issues are resolved to satisfaction
Required Qualifications
- High school graduate or equivalent
- One year of experience in customer service, call center, or healthcare-related role
- Previous healthcare experience and familiarity with medical terminology
- Computer skills and proficiency in Microsoft Office
Complete Job Description
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