Texas Licensed Compliance Specialist

Job Summary

To support a dynamic Drug & Alcohol Testing Team, the fully remote Texas Licensed Compliance Specialist will serve as a primary point of contact for clients, managing inbound and outbound communications while ensuring compliance with drug and alcohol testing regulations.

Key responsibilities:

• Answer inbound calls and conduct proactive outreach related to drug and alcohol testing programs
• Communicate regulatory requirements clearly to fleet owners, drivers, and employer representatives
• Analyze customer situations to determine appropriate resolutions and maintain accurate records of interactions

Required qualifications:

• High school diploma or equivalent; associate's or bachelor's degree in a related field preferred
• 6+ months of experience in customer service, administrative support, or regulatory documentation
• Experience in transportation, compliance, logistics, or government documentation is a plus
• Proficiency in Microsoft Office Suite or related software
• Ability to manage time effectively and prioritize tasks in a fast-paced environment