Texas Licensed Contact Center Scheduler

Job Summary

To support a growing healthcare team, the full-time Texas Licensed Contact Center Scheduler will provide exceptional patient experiences, manage scheduling tasks, and ensure compliance with regulations while working remotely during day shifts.

Key responsibilities

• Deliver world-class patient experiences by identifying and resolving needs while adhering to policies and quality assurance standards
• Safeguard patient information through compliance with HIPAA guidelines and maintain high productivity in managing scheduling tasks
• Engage effectively with patients and clinics to ensure seamless healthcare experiences through accurate pre-registration and communication

Required qualifications

• High School Diploma or GED equivalent
• Excellent computer skills, including proficiency in Microsoft Word, Excel, and Outlook
• Knowledge of standard office procedures and equipment
• Strong attendance management and adherence to policies and regulations
• Ability to communicate effectively with patients, clinics, and colleagues