Texas Licensed Customer Experience Manager
Job Summary
Leading customer-centric strategies, the full-time Texas Licensed Customer Experience Manager will provide strategic leadership and operational oversight for customer operations, manage key accounts, and ensure exceptional service delivery while working remotely.
Key Responsibilities
- Lead program and account management for 3-5 of the largest customers
- Ensure successful execution of new implementations and service changes
- Act as the final escalation point for customer service issues and claims
Required Qualifications
- Bachelor's degree or higher
- 10+ years of professional experience
- 7+ years in logistics or banking
- Functional experience in project management, treasury, or cash management
- Master's degree preferred
Complete Job Description
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