Texas Licensed Customer Success Manager
Job Summary
Partnering with senior executives and operational leaders, the remote Texas Licensed Customer Success Manager will drive platform adoption for complex organizations, managing a portfolio of accounts and navigating change management challenges.
Key responsibilities
- Own a portfolio of accounts, including account plans, success narratives, and expansion opportunities
- Build trust across stakeholders, from executive leadership to frontline staff
- Bring clarity to ambiguous, politically complex environments and hold stakeholders accountable to outcomes
Required qualifications
- 6+ years of experience managing complex, multi-stakeholder accounts or projects
- Public sector experience is a plus
- Strong background in change management
- Ability to navigate politically complex environments
- Experience in building relationships with diverse stakeholders
Complete Job Description
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