Texas Licensed Healthcare Customer Service
Job Summary
To support a Fortune 500 pharmaceutical company, the remote Texas Licensed Healthcare Customer Service Representative will deliver exceptional customer service, verify patient information, and handle inbound and outbound calls regarding prescription benefits while working flexible hours within a 100% remote environment.
Key responsibilities
- Deliver exceptional customer service and patient support
- Verify patient information accurately and handle inbound and outbound calls
- Maintain accurate documentation and data entry while following compliance standards
Required qualifications
- Minimum 1 year of recent call center experience
- At least 1 year of recent medical insurance experience
- Understanding of insurance plans and benefit structures
- High School Diploma or GED equivalent
- Must be able to pick up equipment in Irving, TX
Complete Job Description
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