Texas Licensed Healthcare Quality Analyst
Job Summary
To support a growing healthcare practice, the full-time Texas Licensed Healthcare Quality Analyst will conduct audits, coach teammates for performance improvement, and report on metrics while working remotely.
Key responsibilities:
- Audit calls, interactions, and transactions for aligned teammates
- Coach teammates on performance improvement and report on metrics regularly
- Identify and escalate potential quality issues while suggesting process improvements
Required qualifications:
- Minimum 1 year of work experience as a quality analyst
- Basic skills in Excel or Google Sheets
- Experience working in healthcare fields or branches
- Graduate of any course preferred
- Familiarity with applying basic quality tools such as cause and effect analysis
Complete Job Description
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