Texas Licensed Insurance Representative

Job Summary

Providing exceptional service in a fast-paced environment, the full-time Texas Licensed Insurance Representative will resolve complex inquiries, support policy updates, and ensure compliance while working remotely.

Key responsibilities

• Deliver exceptional service by resolving inquiries and supporting policy updates in a contact center
• Retain members through effective problem-solving and accurate documentation of interactions
• Identify opportunities to upsell and cross-sell insurance products while maintaining a customer-focused approach

Required qualifications

• High School diploma or GED required; college degree preferred
• Property & Casualty or Personal Lines license required (or ability to obtain within 90 days)
• Spanish fluency required for bilingual queue
• Previous insurance or call center experience preferred
• Strong computer and multitasking skills