Texas Licensed Intake Specialist
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Job Summary
Seeking empathetic and detail-oriented professionals, the part-time Remote Texas Licensed Intake Specialist will serve as the initial contact for individuals reaching out to law firms, conducting structured intake interviews, qualifying inquiries, and ensuring accurate data entry while working remotely from Texas.
Key Responsibilities:
- Warmly answer incoming calls, live chats, and web inquiries on behalf of partner law firms
- Conduct structured legal intake interviews to gather key case details and assess client needs
- Log call notes and complete digital intake questionnaires with high accuracy across multiple software platforms
Required Qualifications:
- Must reside in Texas and have the ability to work part-time shifts, including weekends and holidays
- Prior experience in customer service, call centers, client onboarding, sales, or hospitality
- Strong computer literacy with a minimum typing speed of 35 WPM
- Bilingual in Spanish and English is highly desired
- Experience in the legal, insurance, or medical intake industries is a plus
Complete Job Description
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